Refund policy
INTRODUCTION
Thanks for shopping at WineCellarCoolingUnits.com. We want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products, whether you’re at the WineCellarCoolingUnits.com Online Store or on the phone with the WineCellarCoolingUnits.com Sales and Customer Satisfaction Team. We’ll refer to both as the “WineCellarCoolingUnits.com Store.”
As with any shopping experience, there are terms and conditions that apply to transactions at the WineCellarCoolingUnits.com Store. Remember that by placing an order or making a purchase at the WineCellarCoolingUnits.com Store, you agree to the terms set forth below along with WineCellarCoolingUnits.com’s Privacy Policy and Terms of Use.
RETURNS
All return inquiries must be within 90-days of purchase and are subject to a 25% restocking fee.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging, and you must have the receipt or proof of purchase.
REFUNDS
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain number of days, depending on your card issuer’s policies.
SHIPPING
You will be responsible for paying for your own shipping costs for returning your item (including customs fees and duties). Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
CONTACT US
If you have any questions about this Return and Refund Policy, please contact us at info@WineCellarCoolingUnits.com.
You may also email us at support@WineCellarCoolingUnits.com, or write to us at:
WineCellarCoolingUnits.com